Support

On Monday 17th January 2022 we will begin enforcement of TLSv1.2 for all inbound connections to Peoplevox. It is critical that you are prepared for this change - failure to prepare could result in significant disruption.

• If your integration uses HTTP (as opposed to HTTPS), or doesn't follow TLSv1.2 standard (or greater) then the integration will no longer be able to communicate with Peoplevox. This would affect your ability to import new orders, item changes etc.
• If you do not update the Print Client software to the latest version then you will no longer be able to print from Peoplevox. This will affect your ability to print item barcodes, invoices - as well as potentially affect the printing of shipping labels.
  
  

ACTION REQUIRED

• Please ensure your integrations use HTTPS (not HTTP) and support TLSv1.2 or greater.
• Ensure you are using the updated Print Client - follow the instructions here to upgrade.
  
  

Please reach out to us via the Support Portal if you have any questions.